Customers have complained about waiting too many days or weeks for a passport appointment at their Post Office or about being directed elsewhere for service. However, postal staff reduction and facility closures could also be playing a role. from travel to Mexico, Canada, and the Caribbean. It could also be that 2008 was an especially strong year for passport revenue because changes taking effect in 2009 required a passport to return to the U.S. First, the weak economy has undoubtedly reduced international travel over the past 4 years. The decline in passport revenue could be attributed to a few things. In 2008, it earned $283 million from passport services. Still, the Postal Service has seen a significant decline in passport revenue over the past 4 years. It is a nice chunk of change for a service the Postal Service does not need to market aggressively. With the additional services it offers, such as passport photos and return postage, the Postal Service’s total revenues from passport services in 2012 was $182 million. Postal Service processed 5.7 million passport applications for revenue of $142 million. (Most post offices require customers to make an appointment for passport service.)

Today, customers can go online to find the nearest post office with passport services and also find the number to call to make an appointment. With many post offices offering passport services, it has become far more convenient for citizens. This arrangement has proven to be a highly successful marriage of government services. The passports were then mailed directly to the applicants. The solution allowed post offices to accept and process passport applications on behalf of the State Department. The traveling public was not happy about the inconvenient locations of these offices or the hours’ long wait to submit an application, and they let their elected officials know. Department of State passport offices or at a federal or state court. Until the early 1970s, citizens applying for passports had to wait in long lines at one of 10 U.S.

Usps passport scheduler